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Maine Passes Bill Mandating Shop Choice Disclosure for Insurers

Both houses of Maine’s legislature have passed a bill specifying language an insurer must use in recommending auto body shops.  According to the bill, titled an Act to Protect Consumers’ Freedom of Choice in Auto Collision Repairs, an insurer must say the allowing if recommending a particular shop or network of shops to a customer: “You have the legal right to choose a motor vehicle...

Artificial Intelligence: Not Just for Driving

Could artificial intelligence be coming to an insurance company near you? Some insurers are beginning to explore the use of “chatbots” and other forms of AI to assist in the claims and underwriting process. In the auto claims context, a bot could be used to connect to the electronic devices in a connected car and transmit information directly to the insurer. It could also be used to...

New Regulations for Ride-Sharing in New York

New York’s Governor Cuomo has announced new regulations governing ride-sharing in the state. The regulations require that certain information be provided in the ride-sharing app to protect customers, including a photo of the driver, information about the vehicle, the vehicle’s license plate number, and the fare or estimated fare for the trip. To be licensed, ride-sharing companies must...

Updated Federal Guidelines for Autonomous Vehicles

The Trump Administration will be revising federal guidelines governing self-driving vehicles in the coming months.  Transportation Secretary Elaine Chao stated that the new rules were intended to support innovation, new entrants into the market, and safer vehicles; however, she did not specify what the new rules would provide. Some industry participants have expressed concerns about...

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